We are committed to protecting your privacy and processing personal data in accordance with applicable data protection law, including the EU General Data Protection Regulation (“GDPR”) and Finnish data protection legislation.

This Privacy Policy describes how Tekve Oy (“Tekve”, “we”, “us”, “our”) collects and processes personal data in connection with the Gover website, platform and related services (together, the “Services”).

Data controller
Tekve Oy
Urho Kekkosen katu 8 B 20 00100 Helsinki,
Finland Business ID: 3214617-8

Email: info@gover.io
Phone: +358 40 962 8018

If you have any questions about this Privacy Policy or our data processing, you can contact us using the details above.

We may process personal data of the following categories of data subjects:
- Visitors to the Gover website
- Representatives and employees of our customers and prospects
- Users of the Gover platform
- Newsletter subscribers and event participants
- Job applicants
- Other individuals who contact us or whose data we need to process in the course of our business (e.g. vendor contacts)

We process personal data only when there is a legal basis under GDPR. The main purposes and legal grounds are:

4.1. Providing and improving the Services

- Creating and managing user account
- Delivering the Gover platform and customer support
- Configuring and operating integrations
- Ensuring the security, availability and performance of the Services
- Developing and improving our Services and user experience

Legal Basis:

- Performance of a contract or steps prior to entering into a contract (GDPR Art. 6(1)(b))
- Our legitimate interest in providing secure and functional Services and developing them (Art. 6(1)(f))

4.2. Sales, marketing and communication

- Responding to contact requests and demo bookings
- Sending product updates, newsletters and event invitations (where permitted)
- Targeted advertising and measuring the effectiveness of campaigns
- Managing our CRM and sales pipeline

Lebal Basis:

- Our legitimate interest in promoting and growing our business (Art. 6(1)(f))
- Consent where required (e.g. certain email marketing or cookies) (Art. 6(1)(a))

You can opt out of marketing communications at any time by using the unsubscribe link or contacting us.

4.3. Fulfilling legal obligations and protecting rights

- Complying with accounting, tax and other statutory obligations
- Preventing misuse and investigating security incidents
- Establishing, exercising or defending legal claims

Legal Basis:

- Compliance with legal obligations (Art. 6(1)(c))
- Our legitimate interest in protecting our rights, property and users (Art. 6(1)(f))

4.4. Recruiment

- Receiving and processing applications
- Evaluating candidates and managing recruitment processes
- Keeping a talent pool with your consent

Legal Basis:

- Our legitimate interest in recruiting new employees (Art. 6(1)(f))
- Consent for keeping applications for future opportunities (Art. 6(1)(a))

We may share personal data with:
- Service providers (processors) who help us provide the Services, e.g. Hosting and infrastructure providers, Email and communication tools, CRM, billing and accounting systems, Analytics and monitoring tools.
- Customers (for platform user data linked to their organisation).
- Professional advisers such as accountants and legal counsel.
- Authorities where required by law or to protect our rights.
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We ensure appropriate contractual safeguards with our processors, including data processing agreements as required by GDPR.

Some of our service providers may be located outside the EU/EEA.

In such cases, we only transfer personal data where an adequate level of protection is ensured, for example by:
- Adequacy decision by the European Commission, or
- Standard contractual clauses approved by the European Commission, together with necessary supplementary safeguards.
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You can contact us for more information about international transfers and applicable safeguards.

We use cookies and similar technologies on the Gover website and platform to:
- Enable essential functionality (e.g. session management, security)
- Remember your preferences
- Analyse website usage and improve performance
- Support marketing and measuring the effectiveness of campaigns

When you visit the website for the first time, you may be shown a cookie banner that allows you to accept or manage non‑essential cookies. You can change your preferences at any time via your browser settings and, where available, our cookie settings tool.

If you block or delete cookies, some parts of the website or platform may not function correctly.

We process personal data with appropriate technical and organisational measures aimed at ensuring a level of security appropriate to the risk, including:
- Role based access control and authenticationEncryption in transit (and in storage where applicable)
- Logging and monitoring of critical system events
- Backups and business continuity planning
- Contractual and confidentiality obligations for employees and service providers

However, no system is completely secure. We encourage you to also take care of basic security (e.g. strong passwords, MFA where available, keeping devices up to date).

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy or to comply with legal obligations.

In general:
- Customer and contract data: retained for the duration of the customer relationship and for a reasonable period afterwards (e.g. limitation periods and accounting rules).
- Platform user data: retained for as long as the user account is active; certain log data may be retained longer for security and audit reasons.
- Marketing data: retained until you opt out or we observe prolonged inactivity, after which it is deleted or anonymised.
- Recruitment data: retained for the duration of the recruitment process and, with your consent, for a longer period in our talent pool.

When personal data is no longer needed, it is deleted or irreversibly anonymised.

Under GDPR, you have several rights regarding your personal data, subject to certain conditions:
- Right of access – to know whether we process your personal data and to obtain a copy
- Right to rectification – to have inaccurate or incomplete data corrected
- Right to erasure – to request deletion of your data in certain situations
- Right to restriction of processing – to request that we limit processing in certain cases
- Right to data portability – to receive certain data in a structured, commonly used and machine‑readable format and transmit it to another controller
- Right to object – to object to processing based on our legitimate interests, including direct marketing
- Right to withdraw consent – where processing is based on your consent, you can withdraw it at any time

To exercise your rights, please contact us using the details above. We may need to verify your identity before acting on your request.
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You also have the right to lodge a complaint with the competent supervisory authority. In Finland, this is the Office of the Data Protection Ombudsman.

We may update this Privacy Policy from time to time, for example when our Services or applicable laws change. We will publish the updated version on the Gover website with a new “Last updated” date. In case of significant changes, we may also notify you by email or in the platform.

If you have any questions or concerns about this Privacy Policy or our processing of personal data, you can contact:

Tekve Oy / Gover
Urho Kekkosen katu 8 B 20
00100 Helsinki, Finland

Email: info@gover.io
Phone: +358 40 962 8018